Hosted Microsoft CRM - Features and Benefits

If it's clarity you're after then open your mind to Hosted Microsoft CRM solutions; the tools and capabilities you need to easily generate and maintain a clear picture of your customers from first contact to purchase and post-sales. With flexible system design and technology you're already familiar with, our Hosted Microsoft CRM is the clear answer to enhancing your customer relationships and driving sales.

Easy-to-adopt technology that you already use
Maximize sales strategy through centralized, coordinated sales processes
Address customers inquiries with real-time responses
Customer insight where and when you need it

Hosted Microsoft CRM delivers customer relationship management solutions as a natural extension of Microsoft Outlook. You already have the tools and know-how to define and automate workflows without IT intervention. In other words, you'll be up and running in no time because you already know how to use it: All your mails, appointments, tasks, and contacts are already in place so you can get on with business instead of focusing on training or administration.

Work virtually anywhere and everywhere

With Hosted Microsoft CRM you'll always be on top of things because you can access full sales functionality anywhere, anytime through your desktop, laptop or hand-held device.

Success comes with knowing your customers and responding to their needs. With Hosted Microsoft CRM you have the ability to collect customer data and turn that information into valuable actionable knowledge that will help you respond more quickly to changing customer needs and preferences.

With Hosted Microsoft CRM we can help you develop a unique Sales module designed to boost the sales pipeline by pinpointing leads and opportunities; maximize the sales strategy with streamlined processes; and ensure you have the background information you need to help build a solid relationship with each and every customer.

Connecting with customers comes down to offering targeted, relevant information about the products and services that interest them. Every touch point is an opportunity to gain insight and foster customer loyalty with highly personalized service that answers needs and resolves issues in real-time. Hosted Microsoft CRM helps organize and analyze the data you need to take advantage of opportunities to strengthen customer relations and help generate profits.

Not sure if Hosted Microsoft CRM is right for you?

Ask yourself these questions:

Do you lack a 360-degree view of customer touch points, sales opportunities and buying patterns?
Do you feel like you don't really know your customers?
Is your company more reactive than proactive?
Is it difficult to stay on top of customers' needs?
Do you lack the tools you need to cultivate deeper more profitable relationships?
Are customer complaints on the rise?
Do you have the data and analysis to respond quickly to a changing marketplace?
Do you ever miss appointments or messages?
How often is the contacts information you need back at the office when you're out on the road?
Have you reached your threshold when it comes to embracing new software?
Do you lack information and analysis to make key business decisions?

When considering Hosted Microsoft CRM consider this:

Hosted Services or SaaS is the hottest trend in both CRM and the small and midsize business (SMB) market in general, according to Forrester Research.
Hosted Microsoft CRM reduces customer acquisition costs by allowing developers to support many customers with a single version of a product. This approach allows companies to adjust quickly without replacing infrastructure or adding IT staff.
User adoption is a major challenge, with 33% to 47% of customer management applications facing serious adoption issues, according to AMR Research. Improve your odds with software people already know.
IT professionals are turning to Hosted Services as a way to offload management of non-mission-critical applications, such as CRM, because the subscription-based pricing model controls budget costs, according to a survey of 1000 IT professionals by Forrester Research.